Shipping policy
Heroes4Villains ships within Morocco and internationally.
Every order is carefully prepared before shipment to ensure the quality of both the product and packaging.
Processing Time
Orders are usually processed within 2 to 5 business days.
During high-demand periods, processing times may be slightly extended.
Estimated Shipping Times
Morocco
- 2 to 7 business days
International
- 7 to 21 business days depending on destination and carrier
Delivery times may vary due to customs, holidays, or transportation conditions.
Order Tracking
Once your order is shipped, tracking information will be sent by email when available.
Shipping Costs
Shipping costs are calculated at checkout based on:
- destination
- package weight
- selected shipping method
Customs & Import Taxes
International orders may be subject to customs duties or local taxes depending on the destination country.
These charges are the responsibility of the customer.
Incorrect Address
Heroes4Villains is not responsible for lost packages caused by incorrect or incomplete shipping information provided during checkout.
Please review your address carefully before placing your order.
Lost or Delayed Packages
If your package appears lost or significantly delayed, contact us at:
contact@heroes4villains.us
We will assist you with the carrier investigation process.
Written in the direct and controlled communication style defined for Heroes4Villains